Agency exec tackles mobile site vs. app debate at Canadian event – Mobile Marketer – Advertising.

Great stuff from Phil Barrett of Canada’s bStreet, who adovcates having both a mobile site AND a mobile app:

Five advantages to having an app
1. Allows brand to build a richer experience without affecting data speeds
2. App takes advantage of native phone features such as GPS, camera and voice
3. Features can work offline when consumer is not connected to mobile Web
4. Integrates with other services such as Facebook Connect
5. Can become an extension of brand attributes

Six advantages of having a mobile Web site
1. Mobile site can work on 100 percent of devices that have browsers
2. Experience can be optimized to highlight common denominator
3. Brands can publish when they want – no approval from manufacturer app store is necessary
4. IPhone and new BlackBerry, Palm and Android phones have same Safari open source app framework Web kit
5. Easier to drive to mobile Web versus drive to mobile apps from mobile advertising networks
6. Content from mobile Web is searchable and search-friendly

Ten tips for designing a mobile Web site
1. Define specific purpose for experiences
2. Make the most important information instantly findable
3. Ensure that there is relevance to users
4. Don’t try to create wired Web experience
5. Have intuitive navigation
6. Think about leverage location-based services and other social tools in overall experience
7. Avoid frames, Flash, heavy graphics and horizontal tool
8. Leverage free online tools to check for mobile readiness
9. Design for high common denominator
10. Optimize for creative excellence

From MobileMarketer.com.

Surprise at DM Days show: Many didn’t know how to text – Mobile Marketer – Associations.

Let me preface what I’m about to say by confessing that my career began in direct marketing, and in many ways, still lives and grows there.  I love DM.

That said, I’m 100% NOT SURPRISED that the crowd at a DMA event did not know about how to text.  The DMA has been lagging in for years, its members frequently ages behind in technology.  The DMA membership has always been more focused on snail-mail, email, and has pretty much caught onto SEM in recent years.

But it took a long time for them to embrace the web, so the fact that they’re behind the curve on mobile isn’t at all shocking.  From one exhibitor:

It was amazing to us how many people didn’t know what a short code or keyword is, and how many people couldn’t send a text message. With their smartphones they could text, but only to people in their address book. It was a challenge to be able to enter a short code. We need a lot more education.

By all accounts, show traffic was light this year. And a new “mobile pavillion” area only housed four exhibitors.

iPhone 3.0 Update: 10 Hidden Features – PC World.

I’m just upgrading now so I can’t really comment just yet…

It has been a crazy night trying to download the latest iPhone update, with many reporting that they are unable to access Apple’s servers due to unusually high traffic. But Apple’s servers are now up to scratch and everybody should have the 3.0 software update installed on theiriPhone and iPod Touch

On the Go and in the Know: comScore Reports Mobile Audience for Local Content Grows 51 Percent vs. Year Ago – comScore, Inc.

The mobile browser is the leading access method for seeking local information, with 20.7 million users in March 2009, up 34 percent versus year ago. However, the strongest growth in the category is coming from downloaded applications, which grew 83 percent versus year ago, followed by SMS at 72 percent. However, despite the attention mobile applications have received from developers, carriers and device OEMs, they remain the least popular access mode for mobile access of local information, with 11.3 million users in March. A marginally more often used channel for obtaining local information is SMS, with 11.7 million users, and an impressive 72-percent growth rate. Overwhelmingly, though, the preferred mode to access local content remains the mobile browser.

Thought this was *definitely* worth sharing. And it makes sense, too: Why wouldn’t we use our mobile devices to search for local info? Isn’t your handheld, portable browser the best way to find information about the things around you – right this very second?

And some good news there for those who want but maybe can’t afford apps: Mobile sites seem to be more popular today.

iPhone 3G S

Are you drooling yet?

Some highlights:

  • Cut, copy & Paste (finally)
  • 3 Megapixel Camera
  • Video Cam
  • Landscape Keyboard
  • Native voice recording (I’ve been using apps for this)
  • Native compass
  • And, most importantly, it’s FASTER.

No word on improved battery life, though. Still looking.

One really cool feature, as reported by *the* unofficial source, MobileCrunch:

Anyway, a new feature that most will love is the Find My iPhone. It’s a service for MobileMe subs that, well, finds your lost iPhone and displays its location on a map. It could be a great way to keep track of your spouse too. When activated, you can message your iPhone with a number to call and it will sound a tone even if the phone is on silent. Or you can remotely erase all of the data on the phone.

Must. Have. It.

…but if I don’t have it, at least I can still get all the software upgrades.

Mobile Coupon Trend Beginning to Pick Up Speed….from Supermarket News,  of all places.

I’m thrilled to pieces that the supermarkets themselves are seeing the value of the mobile coupon, and even more excited that some of them are using tag-reading technology to implement.

 Unilever and ShopRite are conducting a program in conjunction with mobile marketing firm Samplesaint, Chicago.

In this initiative, consumers use their cell phones to select coupons with “rich images” for a range of Unilever products, and the coupons are scanned at the front end directly from shoppers’ phones. The on-phone scanning capability is what makes this experiment different. ShopRite is limiting the test to a single New Jersey store whose customers are relatively young and affluent professionals likely to have cell phones capable of texting and connecting to the Internet….

…How will we know if mobile marketing and couponing meets its promise? The rates of consumer sign-ups and usage will be key indicators.

Another important factor will be the ability of mobile coupons to support both supplier and retailer needs. The Unilever-ShopRite venture makes good progress on this front by offering not only coupons from the supplier, but also private label ones from the retailer.

Keep your fingers crossed.

Mobile couponing, in our opinion, is one of the most promising opportunities within the mobile channel. Redemption is an issue, as the infrastructure of many supermarkets may not be able to support it – those scanners can’t always read a mobile screen – but per this article, it may not affect all stores.

We’ll be looking for the results of these trials…

Gotta love the folks at TechCrunch/CrunchGear. This pic sums up all the rumors, as well as how likely they are to be true.

scaledtgr-wwdc-2009-iphone-graphic-rumor-round-up

eMarketer today published a report sharing data from Deloitte showing that mobile phone users between the ages of 14-42 text a LOT.  Millennials dominate, with 86% texting regularly –  but 75% of Generation X mobile users seem to have well-developed thumb muscles as well.

 

eMarketer Mobile Texting Opportunity

eMarketer Mobile Texting Opportunity

BrightKite puts the number of texters even higher, stating that 83% of the younger group and 85% of the elder were texting at the end of ‘08.

The table above shows that 65% of mobile users are texting overall. BrightKite raises that overall number to 68%, while Yankee Group estimates it’s as low as 45% and Scarborough Research places it at around 48%.

So…with everyone’s favorite target age group so actively engaged with their mobile devices….why are so many marketers slow to adopt mobile?

Train’s leaving the station. Get on board, people.

Read the eMarketer report.

MediaPost Publications: Value Push, IPhone App Among BK’s Latest Moves 06/01/2009.

Among other news from Burger King:

 

BK is also making news with its introduction of a branded iPhone app for mobile ordering. The application, which uses a platform developed by restaurant industry technology provider GoMobo, enables iPhone users to automatically log in and locate nearby BK locations for mobile pre-ordering, and generates promotions and incentives based on individual order history. (GoMobo CEO Noah Glass told QSRmagazine.com that now that the platform exists, other restaurants could create their own branded iPhone ordering apps in a matter of a couple of weeks.)

Along with Subway and other QSR chains, BK had already established BurgerKingNow.com that enables ordering online or by texting from any mobile phone, also on a GoMobo platform.

I’m always happy to see major brands diving into mobile marketing, but I’ll be interested to see what the take rate is on this one, how frequently people use it, and how long they keep it…

Teens texting at terrific rate.  (say it 10x fast)

…an average of 2,272 text messages per month in Q4 08, per Nielsen. 

(And that’s why parents of New Jersey are rejoicing that MetroPCS has entered the game.)

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